Returns and refunds

Return

Please choose carefully, as we do not refund if you change your mind or if you made a mistake when purchasing from us. 

For products purchased from our website we are happy to exchange your goods within 28 days with proof of purchase, providing the goods are in re-saleable condition.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you exchange a product that was purchased on special for a different product, you will have to pay the full retail price, not the special price if the promotion has ended.

If the product returned is faulty, we will meet our obligation to provide a remedy under the “Consumer Guarantees Act”.

 

The following items can’t be be returned:

Tyres and Rims.

Special Order items.

 

Please note that the return for exchange is at your cost. We do not refund any freight portion charged if the products are subsequently returned or exchanged.

Address for returns.

Nforcd Group

45 Parkhaven drive, Rosehill

Papakura, Auckland NZ 2113

 

Refunds (if applicable)

 Once your return is received and checked, we will notify you of the approval or rejection of your return.

If you are approved, then your exchange will be processed.

 

Shipping

To return your product, you should mail your product to:

Nforcd Group

45 Parkhaven drive, Rosehill

Papakura, Auckland NZ 2113

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.